Finding Relevant Knowledge: Classifying Content in the Enterprise

In this day and age, when powerful search technologies are capable of sifting through huge quantities of unstructured data, finding the right information should be as simple as typing a well-formed sentence into a single search box. Why is it then, that more organizations are now grappling with the arduous task of classifying digital content and by extension, developing and maintaining the taxonomies that are needed for this task? From document management systems to portals, a classification strategy is an essential component to help busy people quickly and accurately find the information they need.

Knowledge Management: Making the Case for Business Utility

Knowledge management initiatives are finally beginning to fulfill their years of promise. KM success is being achieved by setting attainable goals pegged to an overall business strategy. Academic mega projects have been laid to rest by a disciplined focus on incremental gains in quality and productivity. While this approach may lack the sex appeal of earlier grandiosely nebulous initiatives, they have the advantage of being firmly grounded in reality.This workshop will include looks at real-life examples of KM successes and failures. Participants will also participate in breakout sessions focused on their organizations’ KM needs; participants will then present their solutions to the complete group for feedback.

Moderators: Shy Alter, Joshua Fireman, Jamie MacKay, Hugh Ranalli